Who We Are

energyxunion provides educational resources and training programs focused on financial data interpretation. Our services help people understand financial information better. When you interact with our platform, we collect certain information to deliver these services effectively.

Our registered address is 177/76 หมู่บ้านพิริวรรณโฮม Si Racha District, Chon Buri 20230, Thailand. You can reach us at contact@energyxunion.com or +6629405279 if you have questions about how we use your information.

Information We Collect

We collect different types of information depending on how you use our services. Some you give us directly, and some we gather automatically.

Information You Provide

• Name and contact details when you register for programs or request information
• Educational background and professional experience for course placement
• Payment information when you enroll in paid programs
• Communications you send us through email or contact forms
• Feedback and responses to surveys about our programs

Information We Collect Automatically

• Device information including browser type and operating system
• IP address and general location data
• Pages you visit on our website and time spent on each page
• Referral sources and how you found our site
• Technical data about your connection and device capabilities

How We Use Your Information

We use your data for specific purposes related to delivering our educational services. Here's what we do with it:

Sharing Your Information

We don't sell your personal information to anyone. That's not our business model and never will be. However, we do share data with specific partners who help us run our services.

Service Providers

We work with companies that handle things like payment processing, email delivery, and website hosting. These partners only get the information they need to perform their specific tasks, and they're required to keep it secure.

Legal Requirements

Sometimes we have to share information if required by Thai law or if we need to respond to legal processes. We'll only share what's legally necessary in these situations.

Data Security Measures

We protect your information using industry-standard security practices. Our systems include encryption for sensitive data, secure servers, and regular security audits. Staff members who handle your information receive training on data protection procedures.

That said, no online system is completely bulletproof. We work hard to keep your data safe, but we can't guarantee absolute security. What we can promise is that we take security seriously and continuously update our practices.

Your Rights and Choices

You have several rights regarding your personal information. These rights exist under Thai law and our own commitment to transparency.

• Access: You can request a copy of the personal information we hold about you
• Correction: If information we have is wrong or incomplete, you can ask us to fix it
• Deletion: You can request deletion of your data in certain circumstances
• Objection: You can object to certain types of data processing
• Portability: You can ask for your data in a format that's easy to transfer elsewhere
• Withdrawal: You can withdraw consent for data processing where we rely on consent

How to Exercise Your Rights

Send us an email at contact@energyxunion.com with your request. We'll need to verify your identity before making changes to protect your account. We typically respond within 30 days, though complex requests might take a bit longer.

Data Retention

We keep your information for as long as you're actively using our services. After you stop using our platform, we retain data for different periods depending on the type:

Once the retention period ends, we securely delete or anonymize your information so it can't be traced back to you.

Cookies and Tracking

Our website uses cookies and similar technologies. These small files help the site remember your preferences and understand how people use our platform.

Types of Cookies We Use

• Essential Cookies: Required for the site to function properly
• Performance Cookies: Help us understand which pages are popular
• Functionality Cookies: Remember your preferences and settings
• Analytics Cookies: Show us how visitors interact with our content

You can control cookies through your browser settings. Blocking certain cookies might affect how well the site works for you.

International Data Transfers

Some of our service providers operate servers outside Thailand. When your data moves across borders, we make sure it's protected according to Thai data protection standards. We use contracts and other safeguards to maintain security during transfers.

If you're accessing our services from outside Thailand, your information will be processed according to Thai privacy laws, which govern our operations.

Children's Privacy

Our services are designed for adults. We don't knowingly collect information from anyone under 18 without parental consent. If we discover we've accidentally gathered data from a minor, we'll delete it promptly.

Parents who believe their child has provided information to us should contact us immediately so we can remove it.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.

The date at the top shows when we last updated this document. We recommend checking back periodically to stay informed about how we protect your information.

Thai Legal Framework

Our data practices comply with Thailand's Personal Data Protection Act (PDPA), which came into full effect in 2022. This law gives Thai residents specific rights over their personal information and requires companies to handle data responsibly.

We've designed our systems and procedures to meet PDPA requirements. If you have concerns about compliance, you can contact the Personal Data Protection Committee in Thailand.