Cookie Policy
Last Updated: January 2025
At energyxunion.com, we use tracking technologies to help our platform work properly and give you a better experience. This policy explains what these technologies are, why we use them, and how you can manage your preferences. We're committed to being transparent about the data we collect and why it matters for your learning journey.
What Are Cookies?
Cookies are small text files that get saved to your device when you visit our website. They help us remember your preferences, understand how you interact with our content, and improve your overall experience. Most websites use them because they're essential for modern web functionality.
Some cookies stay on your device only while you're browsing (session cookies), while others remain for a set period or until you delete them (persistent cookies). We use both types depending on what we need them to do.
Types of Tracking We Use
Essential Cookies
These are necessary for the website to function. They enable core features like security, access to member areas, and basic navigation. You can't opt out of these because the site wouldn't work without them. Examples include session management and authentication tokens that keep you logged in.
Functional Cookies
These remember your choices and preferences. Things like your language settings, which course modules you've completed, or whether you prefer video or text lessons. They make your experience more personalized without collecting data for advertising purposes.
Analytics Cookies
We use these to understand how visitors interact with our educational content. They tell us which lessons are most popular, where people tend to drop off, and how long learners spend on different topics. This information helps us create better content and fix confusing sections.
Marketing Cookies
These track your activity across websites to show you relevant information about our programs. They help us understand which marketing efforts work best and prevent you from seeing the same message repeatedly. You can opt out of these while still accessing all our educational content.
How We Use This Information
The data we collect through cookies serves specific purposes. We're not collecting information just for the sake of it. Here's what we actually do with it:
- Remembering your login status so you don't have to sign in every time you visit
- Tracking your progress through courses and modules to show you where you left off
- Understanding which teaching methods work best so we can improve our curriculum
- Identifying technical issues that might be affecting your learning experience
- Personalizing content recommendations based on your interests and previous activity
- Measuring the effectiveness of our communication about upcoming programs
- Ensuring our platform performs well across different devices and browsers
Manage Your Preferences
Checking current preferences...
Browser-Based Control
Beyond our preference tool, you can manage cookies directly through your browser settings. Every major browser gives you control over what gets stored on your device. Keep in mind that blocking all cookies might affect how the website functions.
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies
Specific Cookies We Use
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your login session and keeps you authenticated | Session only |
| user_preferences | Stores your interface preferences and learning settings | 1 year |
| course_progress | Tracks which lessons you've completed and your current position | 6 months |
| analytics_token | Anonymous identifier for understanding site usage patterns | 2 years |
| marketing_consent | Records your marketing preference choices | 1 year |
Third-Party Services
We work with certain third-party services that may set their own cookies. For example, if we embed a video from an external platform, that platform might place cookies on your device. We try to minimize third-party tracking, but some integrations require it for basic functionality.
Our analytics provider helps us understand how people use the site, and our email service tracks whether you open messages we send (so we know if our communication is helpful). You can opt out of marketing-related third-party cookies while still accessing all educational content.
Data Retention
We don't keep cookie data forever. Most tracking information is automatically deleted after a set period, typically between 6 months and 2 years depending on the cookie type. Essential cookies last only as long as your session, while preference cookies might stick around longer so we remember your choices.
If you delete cookies from your browser or use our rejection tool, any data associated with those cookies is immediately inaccessible to us. You always have control over what stays on your device.
Changes to This Policy
We update this policy occasionally when we add new features or change how we handle tracking. The date at the top shows when we last made changes. If we make significant updates that affect your privacy, we'll let you know through our website or via email if you're enrolled in our programs.
Questions about how we use cookies or want more details about our tracking practices? Contact us at contact@energyxunion.com or call +66 2 940 5279. We're happy to explain anything that's unclear.